Terms and Conditions
The Acknowledgement, Invoice, and Terms & Conditions, together with all relevant drawings and specifications, constitute the entire agreement between the Purchaser (herein referred to as "Customer") and US Emblem (herein referred to as "Company").
Order Changes and Cancellations
Changes or cancellations of Customer purchase orders in process will be subject to costs incurred to date.
Delivery Dates
Any date of delivery provided by the Company to the Customer is determined from the date of the Company’s receipt of the Customer’s purchase order and its agreement to payment terms. The provided date is an estimate and not a guarantee of a specific delivery date unless agreed to in writing. The Company shall not be liable for any failure or delay in shipment.
Shipping Policy
All products will be shipped by the method and carrier deemed most appropriate by the Company unless otherwise directed by the Customer. Standard shipping is via United Parcel Service (UPS) Ground, and shipping charges, including insurance coverage, will be added to the Customer’s invoice. The Company's UPS shipping program offers higher insurance limits than standard UPS rates. If the Customer wishes to use their own shipping account or an alternative shipping method, they must notify their Account Manager.
Errors and Omissions
Errors or omissions in any Company quotation, acceptance, specification, or other document are subject to correction at the Company’s discretion.
Enforcement Costs
The Customer agrees to pay all costs and expenses, including reasonable attorney fees, incurred by the Company in enforcing these Terms & Conditions.
Legal Validity
If any provision of these Terms & Conditions is declared illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms & Conditions constitute the entire understanding between the Customer and the Company, superseding all prior agreements or communications. These Terms & Conditions may not be amended except by a written agreement signed by both parties. By placing an order, the Customer agrees to these Terms & Conditions.
Payment Terms and Credit Applications
Payment Terms
Collection Costs
If the Company initiates any action to collect overdue amounts, the Customer will indemnify and hold the Company harmless from all associated costs, including reasonable attorney fees.
Claims
Any claims regarding quality or quantity must be made within 2 business days of receipt of merchandise.
Credit Authorization
By applying for credit, the Customer authorizes the Company to verify all information provided, including credit checks and contacting references. All information will be treated with strict confidentiality.
Credit Limits
Accounts requesting a credit limit of $10,000 or more may need to provide additional financial information for approval. Personal guarantees or bank letters of credit may be required for orders exceeding $10,000.
Late Accounts
Accounts more than 15 days past due (45 days from the invoice date) may be placed on COD (cash on delivery) status without prior notice until resolution.
Deposits and Non-Cancelable Orders
Certain orders may require a deposit at the time of order placement and are non-cancelable.
Default
In the event of default, the Customer is responsible for all collection costs, including attorney fees.
For additional details or inquiries, please contact us at info@usemblem.net or visit https://www.usemblem.net/NewSite/terms-of-service.html.
